Serving major metropolitan areas across the United States, Carpet Cleaning Pro Cleaning Services is a multi-dimensional carpet cleaning service that does well in some areas while lacking in others. While the service offers an abundance of cleaning services, we were disappointed it doesn't offer on-site consultations. Complimentary on-site consultations can help establish good customer relations and ensures that technicians and homeowners are on the same page before a job begins.
These days, carpet cleaning services have learned to diversify their services in order to stay competitive. Carpet Cleaning Pro has done just that, training its technicians in cleaning a host of surfaces, from carpet to the interior of cars, boats and RVs. While carpet cleaning will always be the company’s main specialty, its technicians can also clean upholstery, air ducts, vents, rugs, tile, grout and hardwood floors. No surface is too large or small for a Carpet Cleaning Pro technician to handle. The company also offers commercial cleaning for offices in need of a good clean. Lastly, it also offers comprehensive restoration services.
Although Carpet Cleaning Pro provides a wide range of services, it unfortunately doesn’t really impress when it comes to specialized cleaning products. Some of the basics are offered, including special treatments that eliminate stinky pet odors and nasty stains. But unlike some of its competitors who have adopted the use of organic cleaning products, this carpet cleaning service has yet to do so. It also lacks any stain-resistant coatings or formulas, and spot dyeing and color restoration is not offered. The company needs to increase its breadth of cleaning products if it wants to be considered among the best carpet cleaning services in the future.
Help and support offered by this carpet cleaning service is also another area that could use some improvement. It lacks several key support services including on-site consultations and a 100 percent satisfaction guarantee.
That said, the company does provide the basics. All of its technicians are insured, so you won’t have to worry about being held liable if an injury or accident occurs in your home or office. Likewise damage to your property during a clean will be covered by the company. You can also receive a free estimate for a specific cleaning job on the Carpet Cleaning Pro website. Same-day service and 24/7 availability is guaranteed if you're in need of cleaning services within the same day or after normal business hours.
Carpet Cleaning Pro employs state-of-the-art cleaning methods and technology. It uses portable, truck-mounted cleaning units for efficiency and convenience alongside its steam-cleaning method. This carpet cleaning service also uses a spin-bonnet rotary machine in conjunction with its cleaning units to pick up dirt and debris that has been brought to the surface by the steam and hot water.
Carpet Cleaning Pro Cleaning Services is a good option when it comes to carpet cleaning services. Its technicians are certified and trained to handle almost any cleaning job with the company’s state-of-the-art cleaning methods. This, along with its 24/7 availability and same-day service guarantee, makes Carpet Cleaning Pro a reliable source. If the company can find a way to include on-site consultations and more cleaning products, especially an organic option, it could compete with the best in no time.
