Coming from the small-town of Rexburg, Idaho, Heaven’s Best Carpet Cleaning and its low-moisture cleaning methods have spread across the United States and even into Canada and England. Founded in 1983 by one man, this carpet cleaning service has since expanded to over 2,500 cities across the world including England and Canada.

Heaven’s Best does a nice job when it comes to offering a variety of different cleaning services to its residential and commercial customers. Although you won’t find its technicians cleaning your air ducts, vents, drapes and blinds, or even conducting an emergency or restorative cleanup, this carpet cleaning service does offer every other type of clean possible. Heaven’s Best technicians can handle carpet, upholstery, rug, tile and grout, interior and also hardwood floor refinishing jobs if need be. Carpet cleans are also offered at an affordable price.

Coming from a carpet cleaning service that has not only expanded domestically, but internationally as well, you would expect a more potent arsenal of cleaning products from Heaven’s Best. Surprisingly, this is not the case. Other than a hard surface sealant and protector that its technicians use on areas such as your tile or hardwood floors, and a stain removal formula sprayed on your carpeted and rug areas, the company lacks a solid list of specialized products.

Products which are missing in action and often found in conjunction with other carpet cleaning services include a deodorizing formula, a pet urine and odor removal solution to fight-off nasty smells, a spot dyeing and color restoration product, and last but not least, a move towards eco-friendly and organic products.

The company’s customer support is also an area that could see some major improvements in the near future. The top-end carpet cleaning services normally offer 24/7 and same-day services as well as other goodies, such as a guaranteed on-site consultation and a 100 percent satisfaction guarantee. Heaven’s Best fields none of these services. Coupled with its lack of specialized cleaning products, that makes it hard to rank this carpet cleaning service higher up in our rankings.

On a positive note, you can request a free estimate online or by calling your local Heaven’s Best location. Also, the company’s technicians are insured, meaning customers won’t have to worry about liability or legal issues if a technician is hurt while on-site. Likewise, damages caused by a technician to your property will be handled and covered by the company.

Heaven’s Best may struggle in other areas of its service, but cleaning methods is certainly not one of them. Combining the convenient yet thorough low-moisture method with a bonnet clean, this carpet cleaning service ensures that your carpet will not only be clean, but also dry in no time. Likewise, the company uses portable, truck-mounted units that are not only easy to transport, but include large storage tanks for waste and water as well.