Even though they’re the self-proclaimed leaders in fire and water cleanup, Servpro Franchise Professionals also know a thing or two about basic cleanup jobs. Started as a painting business in 1967, this Tennessee-based company has slowly expanded and grown into a full-fledged carpet cleaning service with over 1,500 franchises in operation countrywide.

Because of its concentration on fire and water cleanup and its emergency and restoration services, Servpro is the first carpet cleaning service of our lineup that sees a significant drop-off in the variety of its cleaning services. Whereas most carpet cleaning services offer rug cleaning as well as tile and grout cleaning, no such services are offered by Servpro. Its technicians also won’t spend time cleaning the interiors of your vehicle.

Even though it does lack a few of the essential cleaning services, Servpro does not completely neglect smaller jobs. They can handle carpet, upholstery, air ducts and vent cleanings alongside hardwood floor refinishing projects. Servpro will also handle residential and commercial jobs, and offers both home and business restorative services.

A major weakness and improvement point for this carpet cleaning service comes in its lack of specialized cleaning products. Although its technicians are highly trained in removing bad odors and go through an intricate course in deodorization, the company does not boast of much else in terms of formulas, solutions and products. Organic cleaning is also an area that Servpro has yet to take on.

The greatest perk about Servpro, as mentioned above, is its dedication to major cleanup jobs. With technicians available seven days a week for 365 days a year, Servpro is always ready to help out with any disaster. The organization of the company also includes disaster relief teams which are made up of “large-loss specialists” who are strategically placed in locations across the country. These large-loss specialists are trained to handle major problems and to arrive as soon as possible at the site of a disaster. Servpro guarantees that its technicians will be at a job site within four hours of your phone call.

Along with its quick-to-arms relief efforts, Servpro also provides on-site consultations and its technicians are all insured meaning you won't have to worry about liability issues and/or damage to your property. Surprisingly, no mention of a free quote or estimate can be found on this carpet cleaning service’s website, meaning that an estimate must be given over the phone or when a technician arrives on-site. That said, you can schedule an appointment, ask questions or send feedback via the website by clicking on the Contact Us tab.

Servpro conveniently offers both steam and low-moisture cleaning methods to its customers. Technicians normally reserve low-moisture cleans for carpets and areas where color fastness and preservation is an issue. A normal steam clean will also include a bonnet clean to ensure all debris and dirt is picked up from the surface of your carpet.