TopTenREVIEWS - Bronze Award - Awarded for excellence in design, usability and feature set

Sixty years ago, Stanley Steemer Carpet Cleaner began as a one-man, single-truck operation founded in the Midwest. Since then, it has steadily grown into a successful nationwide franchise. Earning our TopTenREVIEWS Bronze Award, Stanley Steemer has more than 300 locations across the United States, and is an affordable option because of its excellent carpet cleaning services.

Cleaning Services
Compare
8.8/10
USA Clean Master
Chem Dry
Stanley Steemer
Coit
Carpet Cleaning Pro
GreenChoice
Servpro
Heaven's Best
Oxi Fresh
Sears
10
8.8
8.8
8.8
8.8
6.3
7.5
7.5
5
6.3

Offering both residential and commercial cleaning, Stanley Steemer technicians can clean multiple surfaces including carpet, upholstery, air ducts, vents, rugs, tile, grout and hardwood floors. The company can also clean the interior of vehicles such as RVs, boats and cars. Lastly, Stanley Steemer technicians are equipped to restore homes or businesses damaged by water or fire. While Stanley Steemer offers most of the services we looked for in a carpet cleaner, it doesn’t offer drape or blind cleaning or polishing of hard surfaces such as granite.

Cleaning Products
Compare
8.8/10
USA Clean Master
Chem Dry
Stanley Steemer
Coit
Carpet Cleaning Pro
GreenChoice
Servpro
Heaven's Best
Oxi Fresh
Sears
8.8
8.8
8.8
5
5
5
2.5
3.8
7.5
3.8

Stanley Steemer's Pet Mess Solution Kit is used for urine and odor removal and is also available for purchase on its website. This carpet cleaning service prides itself in preservation and always applies a stain-resistant or protective coating to any surface cleaned. For instance, the company’s own Color and Clear Seal coating is applied to tile and grout, after a clean, to protect the surface from wear and tear.

Other cleaning products Stanley Steemer uses include a special deodorizer that works deep inside carpet fibers to get rid of heavy odors. There is also a spot dyeing and color restoration product that can help fill in any discolored spots visible to the naked eye on your carpet or upholstery. The company has yet to test out organic products.

Help & Support
Compare
6.3/10
USA Clean Master
Chem Dry
Stanley Steemer
Coit
Carpet Cleaning Pro
GreenChoice
Servpro
Heaven's Best
Oxi Fresh
Sears
10
8.8
6.3
8.8
7.5
10
7.5
5
5
6.3

Free estimates for cleaning jobs are offered on this carpet cleaning company’s website. After you select the type of surface you need cleaned, input your zip code and answer a few questions associated with that specific clean. Once you've completed those steps, you can schedule an appointment by clicking the Schedule Now button.

Stanley Steemer also offers free on-site consultations for any job. During this consultation, the technician will perform a pre-inspection of your home or office before mapping out a detailed cleaning plan with you. You’ll also be given the chance to address any questions or concerns you may have. On top of on-site consultations, this carpet cleaning service also offers a 100 percent guarantee, allowing you to call a technician back at no extra cost if you are not satisfied with the job they’ve initially done. Stanley Steemer also insures all of their technicians so you don’t have to worry about legal ramifications if any accidents or injuries occur while they are rendering service. Likewise, if a technician damages your home or place of work during a clean, the company will cover the repair costs.

One major complaint we had with Stanley Steemer is its lack of a 24/7 availability and same-day service. Although certain locations may have technicians available around-the-clock, it is not a company-wide policy that locations offer 24/7 and same-day availability. This is a problem because, though the company provides emergency and restoration services, you may not be able to receive help immediately if an emergency arises after normal business hours. And the longer you wait for help, the harder the clean-up will be. This may also mean that you have to take a day or half-day off from work if you want to oversee a technician's work.

Cleaning Methods
Compare
10/10
USA Clean Master
Chem Dry
Stanley Steemer
Coit
Carpet Cleaning Pro
GreenChoice
Servpro
Heaven's Best
Oxi Fresh
Sears
10
10
10
10
10
10
10
10
10
5

Stanley Steemer uses a typical steam-cleaning method, using lots of hot water to extract dirt, debris and stains. This method requires the use of steam-cleaning units that are portable and truck-mounted. The units are easy to transport from location to location and include built-in hoses to carry water from the unit, to your carpet, and back. A large tank inside the unit holds the waste and water collected from the carpet.

 

 

Stanley Steemer Summary:
8.6/10

With Stanley Steemer Carpet Cleaner, you’ll receive quality and sound care when it comes to professional cleaning of your carpet and other surfaces. If it weren’t for its lack of 24/7 availability and same-day service, this carpet cleaning service would be ranked higher in our lineup.

 
 
 

Stanley Steemer

Pros
The Pet Mess Solution Kit effectively removes pet odors, stains, spots and even hair.

Cons
It doesn’t offer around-the-clock and same-day service as some competitors do.

The Verdict
: 8.58/10

Stanley Steemer is a top carpet cleaning service because of its abundance of specialized cleaning products.